Small Business

Local IT support
for small business.

Your local IT team in Boca Raton: reliable office networks and Wi-Fi, monthly monitoring and maintenance, and help when your business needs it.

Why hire ZeroPoint

Labor-only pricingHardware is never marked up — you buy it, you own it.
You keep every accountEvery login and credential stays yours, with nothing locked to a device only ZeroPoint can access.
Everything documentedConfiguration notes and a network plan, handed over at the end of every project.
Plain-language explanationsYou leave understanding what was built and why, not just that it works.

Network separation

Customers, staff, and payment systems shouldn’t share a network.

On a flat network, guest laptops, staff computers, point-of-sale terminals, and cameras can all reach one another. A compromised guest device or an unpatched camera becomes a path to the systems that actually matter.

Separate networks for staff, guests, and devices mean a guest network problem stays a guest network problem — it never reaches your POS system or staff files.

Staff

Work devices · full internal access

Guest

Customer Wi-Fi · internet only

POS & Cameras

Payment and security systems · isolated

01Separate staff, guest, and device traffic
02Allow only the connections each system actually needs
03Document the rules so the network stays maintainable

Services

Start with the outcome you need.

Choose a focused engagement or combine services into one documented project. Every project starts with a free consult and a written scope.

Local or remote

Office Network & Wi-Fi

Plan and set up office Wi-Fi and wired networking sized for how many people and devices actually use it.

  • Coverage and hardware plan
  • Gateway, switch, and AP setup
  • Wired drops where needed
  • Configuration handoff
Local or remote

Guest & Device Separation

Give customers guest Wi-Fi, keep staff devices separate, and isolate POS terminals and cameras from everything else.

  • Staff / guest / device network separation
  • POS and camera isolation
  • Guest network with no internal access
  • Firewall rules between segments
Local or remote

Firewall & Remote Access

Configure the firewall and a proper remote-access method so staff can connect without exposing the network to the internet.

  • Firewall rule review and cleanup
  • VPN or remote-access setup
  • Documented access list
  • Configuration handoff
Local or remote

Backups

Set up automated backups for the systems that would actually hurt to lose, and confirm they can be restored.

  • Backup scope and schedule
  • Automated backup setup
  • Restore test
  • Documentation
Remote

Onboarding / Offboarding & Account Hygiene

Set up a repeatable process for adding and removing staff accounts, and clean up access that should have been revoked already.

  • Account audit
  • Onboarding / offboarding checklist
  • Admin and ownership review
  • Documentation
Remote

Monthly Support

Monthly managed IT support for small businesses: monitoring, maintenance, and help from a local team.

  • Network monitoring
  • Firmware & security updates
  • 1 hr remote help/mo
  • Quarterly check-in
Remote

Remote Help

Get a second set of eyes on a design, broken deployment, hardware decision, or upgrade path.

  • Pre-call project review
  • Focused working session
  • Written next steps
  • Parts or topology notes
Starting prices for these services are on the pricing page.See pricing

How it works

No mystery between the idea and the handoff.

01

Assess

Understand the office, current equipment, goals, constraints, and budget.

02

Design

Create the hardware list, topology, implementation plan, and scope before changes begin.

03

Build

Install on-site or work through the deployment together in a remote session.

04

Document

Hand over the layout, configuration notes, ownership details, and sensible next steps.

Questions

Common questions.

Do I need to know networking already?

No. Most people booking a project don't. Explaining the tradeoffs in plain language is part of the job — you leave understanding what was built and why.

I'm not near you — can this still work?

Yes, for most services. Network configuration, Wi-Fi planning, and account/backup work can all be done remotely over screen share. Physical installation depends on service-area availability.

Do you sell hardware?

No. Pricing is labor only. Bring your own hardware or use the Hardware Deals page to find gear, then bring the plan to a project.

What happens after the project ends?

You keep the configuration notes, a network plan, and ownership of every account and credential involved — nothing stays locked to a device only ZeroPoint can access.

How are my credentials handled during the project?

Access is scoped to what the project actually needs and handed back at completion. You should change shared passwords once the work is done, same as with any contractor.

What's not included?

Hardware purchases, ongoing monitoring outside of Monthly Support, and anything outside the agreed scope — those are called out before work starts, not after.

How does payment work?

{{TODO: deposit/invoice terms, e.g. "A deposit is due before work begins, with the balance invoiced on completion."}} Confirmed in writing before work begins.

What's your service area?

On-site work is available in {{TODO: on-site service area — e.g. "Boca Raton and X miles" or a list of counties}}. Remote work is available anywhere.

Next step

Talk it through first.

Start with a free consult to scope the project. You get a written quote before any work begins.